Beantwoord

How can I cancel my subscription?

  • 27 oktober 2018
  • 3 reacties
  • 704 keer bekeken

Hi!

First of all, I am sorry for being using English, but I am not from the Netherlands!

In 2016 I was in the Netherlands as a EVS Volunteer for 2 months. (The initial plan was 10 months, that is another story) I subscribed for a Sim Only (as I remember) subscription. Since then, 2 years passed and probably the subscription was for like 10 months or 1 year.

The organization did not tell me that I have to cancel it by myself, so I came back to my country. They tried cancel it later, but they could not do it so the subscription is still alive but no one using it. They asked me to cancel it, however doing it by phone would be really expensive for me from Hungary.

Can I cancel it through the website or email providing my personal data?

Thank You for Your help!

Gábor Badar
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Beste antwoord door Shanna 29 oktober 2018, 10:02

Goodmorning Gábor! If you're not in The Netherlands anymore then it is not necessary to keep your subcsription! It is indeed possible to cancel your subscription this way. Please provide me with the mobile number, date of birth and postal code + house number via a private message. I can then cancel your subscription with one month cancellation period 🙂
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3 reacties

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Goodmorning Gábor! If you're not in The Netherlands anymore then it is not necessary to keep your subcsription! It is indeed possible to cancel your subscription this way. Please provide me with the mobile number, date of birth and postal code + house number via a private message. I can then cancel your subscription with one month cancellation period 🙂
Goedendag,

ik wil ook de abo annulleren maar zit in het buitenland. Bedankt.
LB
Reputatie 3
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Hoi Leonardo! Begrijpelijk dat je dan wilt opzeggen. Ik maak het voor je in orde. Je zult hiervan ook een bevestiging per e-mail ontvangen. Ik wens je een fijne dag toe!

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