Beantwoord

Phone number retention with 11 digits

  • 18 september 2018
  • 1 reactie
  • 79 keer bekeken

Hello,

I would like to contract a Sim-only monthly subscription retaining my current phone number, which is from Spain and is composed by the Spanish prefix 34 followed by 9 numbers: +34679737050
However, I cannot introduce this number when I try to contract your service as only phone numbers with 10 digits are allowed. What should I do?

Thank you,

NA Nadal
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Beste antwoord door Jill 19 september 2018, 09:59

Hi NA Nadal, so good to hear that you want to sign up with us. Unfortunately it is not possible to transfer a telephone number from Spain. If you want a subscription with us you have to take a whole new telephone number.
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1 reactie

Reputatie 5
Badge +7
Hi NA Nadal, so good to hear that you want to sign up with us. Unfortunately it is not possible to transfer a telephone number from Spain. If you want a subscription with us you have to take a whole new telephone number.

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