Dear Ben community. 

I am having a lot of problems with the network when I am abroad.

Internet is very slow (Edge/2G) and I keep losing connection to the network provider of the country I am in.

I was in Berlin earlier and this problem occurred. I tried the following.

- restart phone

-reset network settings

-manually set up the APN settings

-Contact Ben support.

-request a new sim card

After having done all of the above, I received and installed my new sim card. 

I am currently in Brussels and the problem persists. 

I tried putting the Sim card in another phone but the same problem was happening. So I doubt that my device is the problem.

Any help? 

Thank you all, and I wish you a happy new year!