This came as a complete shock to me! It seems Ben charges 6 cents per MB in Switzerland. I think no other operator in NL charges extra in Switzerland. Last time I came here, I was with Simyo, and I wasn't charged extra. This time also, I am with a friend who has a “disposable” el cheapo Lebara connection, and he is also not being charged extra here. Seem like robbery to me. Meanwhile, I've been charged 30 euros for about 500mb already, and I'm on day 1 of a 7 day trip. This was really unexpected.
Meanwhile, I got the “welcome to Switzerland” sms with all the tarrif details today, a full 24 hours after I landed in Switzerland. I see this as a money grabbing tactic and basically it's cheating customers. In any case, I do not trust Ben anymore, and will be porting out to another provider.
Hi
Hi Fatima,
I understand that Switzerland is not part of the EU zone, but as far as I could see, no other provider in Netherlands charges extra for Internet access here. Why does Ben? This is why you don't expect to be charged extra. Also the welcome to Switzerland message I got was 24 hours after I landed here. So I had already used internet here before I could understand the charges.
Hi
This is since their parent compagny T-mobile changed to Odido.
So now they are the only dutch provider charging their customers for using internet in Switserland.
Ive had the same phone number with BEN for over 10 years now and have been in switserland over 20 times and ive never been charged additional cost for data. Last time ive been in switsterland is ~2 years ago.
So good point i'll switch providers when i go there next time.
Hi
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