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Unable to cancel my subscription.

  • 22 december 2023
  • 1 reactie
  • 23 keer bekeken
M

I filled the form 2 months ago but have yet to receive any confirmation regarding my cancellation, hence keep being charged for the past 2 months. I would like to resolve this issue ASAP as I moved to another country. 

Beste antwoord door Fatima

Hi @mathewtong125  Sorry to hear this. Did you send the email to contactformulier@ben.nl And have you included your name, address, phone number and email address in this email? Please call this special number from abroad: +31624001405 to contact us so that we can cancel your subscription. A wonderful time abroad! 😊

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  • Fatima
  • Moderator
  • 479 reacties
  • Antwoord
  • 22 december 2023

Hi @mathewtong125  Sorry to hear this. Did you send the email to contactformulier@ben.nl And have you included your name, address, phone number and email address in this email? Please call this special number from abroad: +31624001405 to contact us so that we can cancel your subscription. A wonderful time abroad! 😊

Groeten van Fatima

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