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Lost phone, need a new sim

  • April 15, 2025
  • 1 reactie
  • 31 keer bekeken

Timothée Bgt

Hi, I recently lost my phone. 

I just need to ask a new sim card from ben, but I cannot find any way to contact them.

I try to log in my account, I know every details of the account but they ask me for a verification code on my phone. Which I can obviously not get since I lost my phone.

I cannot even contact the customer service since they ask me to log in everytime. 

I dont know what to do, all I want is to contact the customer service to ask for a new sim card. 

Thanks for the help, have a good day.

Beste antwoord door Ben Moderators

Hi ​@Timothée Bgt  Thank you for opening this topic. Please contact us on www.ben.nl/service/contact via Chat, Messenger, X or e-mail ( contactformulier@ben.nl )  

1 reactie

Ben Moderators
Administrator
  • Administrator
  • Antwoord
  • April 22, 2025

Hi ​@Timothée Bgt  Thank you for opening this topic. Please contact us on www.ben.nl/service/contact via Chat, Messenger, X or e-mail ( contactformulier@ben.nl )