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Hello Ben, I have concern that my sim card was locked and I can't find any more the pin code. Now my Whatsapp was in trouble logging in because I'm using a new device and need to register again. My problem is that when I register again in WhatsApp it asked for the code to send to that locked number and can't receive the code. I'm using the same number in WhatsApp even I don't have it now. Can you help me activate it again? Or can I buy a new sim but I want to use the same number. Or help what should I do open my WhatsApp 😔 Thank you

Hi @Myz Good of you to contact us about this immediately. I'll take a quick look. May I have receive a private message with your name, address, date of birth and telephone number? Thank you very much in advance! 😊


@Evelien24 hello, how can I send you a private message? May I write you in the email. Thanks


Hi @Myz  To send us a private message, please use this link    https://community.ben.nl/members/ben-moderators-1457 Thank you! 😊

 


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