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on January 6, but they kept sending unjustified bills. First, they sent a duplicate bill for December under a new number, even though I had already paid it. Just to get rid of the hassle, I paid it again. A week later, they deducted another amount, claiming it was for an extra 6 days, so I paid that too. Now, they’ve deducted another €15! In total, I have paid €63 extra after my contract ended, and they are still charging me! This is blatant exploitation and terrible service! I do not recommend anyone to deal with them!"

klantnu -1894197

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Hi @Aym Sam Sorry to hear this. Ben always invoices a month later, sorry for the confusion. As for the 15.00 invoice, this could be the reminder costs if the invoice was paid too late. If you have any questions, you can call us on 0900 0401405. We can then discuss and explain this further.

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Ben Moderators · Accepted Answer

Hi ​@Aym Sam Sorry to hear this. Ben always invoices a month later, sorry for the confusion. As for the 15.00 invoice, this could be the reminder costs ifthe invoice was paid too late. If you have any questions, you can call us on 0900 0401405. We can then discuss and explain this further.

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